Small scale businessmen face a lot of problems in their business. And one of the biggest issues that they face is the unhappy customers. If you have a small scale business then it’s not your fault that you are unable to keep the customers happy. It’s just that you don’t know what are the best ways which other firms and big MNCs are using to keep their customer satisfied? Yes, it’s because you are still hooked with the traditional phone system. Your private number is no more private because your customers still connect you on that number and you cannot every time respond to them etc. is the reasons why you are not able to be successful in getting more leads.
You should look at the big MNCs and firms what do they do. And the truth is that they all have switched to the virtual phone number. Business phone numbers are also known as virtual phone numbers. A virtual phone number is one of the best services for the small scale industry to grow well. There are various service providers such as Calljoy alternative, like MightyCall and others. So, the solution for you is to switch to the services of the virtual phone numbers. It can help you in many ways and there are many advantages of it also.
Toll-free Phone Numbers –
Toll-free numbers are also one kind of virtual phone numbers and this is the best one for your small scale business. One of the biggest benefits that you can get from this is that the number is toll-free, which means that the customers will not be charged for calling you. So, they can easily connect with you without any kind of hesitation for their bill. Next is that these toll-free number starts with a unique number like 1800 etc. It means whenever you will connect with your customers they will know that it’s a business call they are receiving, so there are less chances of they hanging up thinking its an unknown number.
Don’t Miss Single Call – Call Routing Option –
There is also a call forward option in the virtual phone numbers. Now, this is one of the best options as your private number can be safe and private, without the customer knowing and calling on it. Whenever they will call on the virtual phone number, and if they don’t get any response the call will be automatically forwarded on your number and you can attend the customer without missing any single call. Plus, your calls can also get routed to the other executives also.
Automatic Receptionist & Porting the Existing Number –
Plus, there is an auto-attendant feature which is like an automatic receptionist, so if you have this feature also then there is no way you will miss customers calling you nor will you have unhappy customers as the automatic receptionist feature will be able to answer all the queries of the customer. You can also port your existing number in the virtual phone number and use it. One of the amazing features of these business phone numbers is that they can be used from any location.