The name VoIP number might seem complex, but its working is rather simple. The people in the business sector might be known of this term. The virtual number is as same as any other regular number. The only difference is that the calls made by virtual phone numbers are purely virtual and use the internet. The usability of a virtual phone number is vast. It is useful for businesses, start-ups, homes, and many more. In this article, we will take you through some basic yet effective uses of a virtual phone number.Here is a list of things that you can do with your virtual number.
You can make outbound calls even from your existing number even if a virtual number is not attached to your phone. It shows your virtual number on the caller ID. This gives you the freedom to talk using any device without being dependent on a single phone or laptop for your communication. With the help of a virtual phone number, you can roué a number as the show is as a local one. This ensures your client that you are one amongst them.
The experience of a caller dialing the virtual number is the same as the regular one. The only difference is that, once you dial a virtual number, it gets routes to all your connected devices immediately. The user can pick the call from any of the devices and it will be answered.
Send and receive messages
The virtual phone number also enables the feature of text- messaging. The number creates a perception of normal text messaging to your customer so that it feels extremely natural to him, although it is augmented. Not only can you send and receive text messages, but also organize them.
Phone extensions are how users can dial each other and you can direct calls to them. To assign extensions to your team members, sign in to any website voice portal. Under the User’s menu, click on ADD A USER. Then provide the internal extension number for each user to receive secure phone calls. Also, there are two choices for the extension. One is Full Extension. Users can access a far greater range of features using this extension. It can be used either with any sort of mobile app, softphone, or physical handset. Virtual Extension is for the Employees who wish to divert all their calls to an existing number can do so, using this feature. It is also called call forwarding.
Add a menu
Clients appreciate a caller system that is organized and where they can reach the right person in the company just by pressing a button. Features like Call Menu or auto-attendant helps to create such a proper communication network.
Transfer it to a carrier
When you leave a regular number, you can still port it out of the cell phone and transfer it to another carrier. This also applies to virtual numbers. You can transfer the number to any desired device. However, the number won’t be called a virtual after that because then it will not be hosted by a virtual phone service.
So, if you want to use this facility in your business you can search over the internet for the companies who provide this type of service, such as ringcentral vs other service-providing companies.